#L adobe digital editions windows 8#

Most of the customers involved are using Windows 7, and Internet Explorer or an alternative browser like Firefox or Chrome - but we've had this issue occur at least once for someone using Windows 8 and twice for people with Windows 10. Our primary ebook vendor has been unable to help beyond supplying the workaround of downgrading to ADE 3.0. We began receiving requests for help right with this around the week of November 8th and are continuing to receive new requests for help with this issue throughout January and as recently as today. Please sign-in with the authorized Adobe ID and try again.' This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. As soon as the customer ejects the Kobo and tries to open the ebook on the device itself the error message pops up: 'Oops! This document couldn't be opened.When the ebook is transferred to the device, it seems to work properly and no errors appear.The Kobo appears to be properly authorized and is connected via USB, appearing in ADE.DRM epub ebooks seem to download properly inside ADE.ADE 4.0 - 4.5 is authorized with an Adobe ID.All of the people involved were using their Kobo with ADE successfully until just recently, and all have experienced the following set of conditions and problem: I work at a public library and we now have at least 8 - 12 members of the public (anecdotally more), who are unable to open Adobe DRM epub ebooks on their Kobo ereaders from our Overdrive or Freading services using Adobe Digital Editions versions between 4.0 and 4.5 and Windows 7 - 10.

The only difference between the systems are that some are using Win 10 and others Win 7 which shouldn't make a difference since I am using both and can convert on both O/S.

#L adobe digital editions pro#

Everyone is running the same version of Adobe DC Pro and using the same version of Office 2016.

#L adobe digital editions pdf#

pdf and I would really like to know if there is a fix aside from saving as a. Its one of the most random issues that I have run into with converting to. doc but if I save it on my computer, rename, and send it back to them they still cannot convert it as a. docx file to me I can convert it without any issues or the need to save it as a. Now this is only happening with a few users and not everyone if they send the same. doc file it will convert without any issues. However, if we take that same document and save as a word 97 - 2003. If we try renaming the doc to something else as a. pdf for posting the converter fails to create the pdf in Adobe DC Pro, in save as a. When they originally save certain word docs as. This is an odd issue that I am having with a few users but not everyone. Merci d'avance pour vos réponses et solutions ! Je suis furieuse car tout en donnant une version gratuite, tout est fait chez ADE pour qu'on doive acheter la version payante.

Je signale que, comme j'utilise la version gratuite d'ADE, je n'ai pas accès au chat, réservé aux Premiums ! Si ce n'est pas pour cette raison que cela ne fonctionne pas, quelqu'un peut-il m'aider ? Si c'est le cas, comment faire pour modifier mon identifiant ADE ? J'ai cherché mais pas trouvé la solution. Je clique sur OK puis je reviens dans la bibliothèque sans pour autant pouvoir ouvrir les livres.Įst-ce parce que j'ai changé d'adresse électronique et que je ne peux pas modifier celle qui constitue mon identifiant ADE ? ' Error : [E_ADEPT_JOINACCOUNTS_ANONYMOUS_USER Voulez vous synchroniser votre compte maintenant ? OUI NON' 'Pour lire ce contenu protégé par DRM ADOBE, une synchronisation via Wi-Fi est nécessaire. Mais quand je veux lire le livre sur ma liseuse, j'obtiens d'abord J'ai donc contourné le problème en copiant-collant les fichiers en question, ce qui paraît fonctionner, à prim'abord. Lorsque je suis les directives d'ADE, au lieu d'obtenir la petite croix verte au-dessus du fichier à faire glisser dans la liseuse, j'obtiens une sorte de panneau d'interdiction de stationner tout rouge, qui montre bien que ce ne sera pas possible.

#L adobe digital editions plus#

Je réussis à télécharger les epubs achetés sur mon ordinateur (sous windows 8), mais je n'arrive plus à les faire passer sur ma liseuse (Bookeen Ocean).